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We made reservations for a flight and had to change them for a funeral. I called to change dates and they told me it would cost me triple of what I paid to change dates.

They then told me it will cost 99.99 per person to change dates for this funeral. The customer service was awful and I had to fight to be given dates even though the airlines I used had flights to my destination on the dates that needed to be changed. They argued with me and I had to speak with a supervisor. Even then they continued to argue.

The customer service is *** and they could not help accommodate me for a funeral. DONT USE THIS COMPANY TO BOOK FLIGHTS!

it’s a rat race to get where you need to be and even then they *** drag you through a mess. My grandfather passed away and it was cheaper for me to just not board the plane then switch anything around because of this airline!

Product or Service Mentioned: Cheapflightnow Customer Care.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Jan 16.
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