We made reservations for a flight and had to change them for a funeral. I called to change dates and they told me it would cost me triple of what I paid to change dates.
They then told me it will cost 99.99 per person to change dates for this funeral. The customer service was awful and I had to fight to be given dates even though the airlines I used had flights to my destination on the dates that needed to be changed. They argued with me and I had to speak with a supervisor. Even then they continued to argue.
The customer service is *** and they could not help accommodate me for a funeral. DONT USE THIS COMPANY TO BOOK FLIGHTS!
it’s a rat race to get where you need to be and even then they *** drag you through a mess. My grandfather passed away and it was cheaper for me to just not board the plane then switch anything around because of this airline!
Product or Service Mentioned: Cheapflightnow Customer Care.
Reason of review: Poor customer service.