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CheapFlightNow - Company of thieves

1.0
Details
Booked a flight through them to go from Trinidad to Tabego for a weekend. Thought we were getting a good deal. We prepaid to pick our seats as well as checking our bags which together cost an additional 75 dollars. Well we decided to fly back to Trinidad a day early and so I call the company to see what it would cost to change flight. I knew there would be a few but wasn’t expecting to be told it would be 185 per person plus additional taxes and fees. I said never mind and that was the end of the call. I looked at Caribbean airs actual website and I could book the tickets for myself and my husband to come back for a grand total of ...48 dollars. I called the airline at this point to confirm we had a flight etc. she said we did but informed me they do not charge for your first checked bag and they do no charge to pick your seat and best of all the change fee was minimal not 185 per person. This company is a complete scam. We’re lucky they actually sent our reservation over but they sure got some extra money out of us for nothing. Normally do not use third party sites but was not paying attention apparently and we have never flown Caribbean air so lesson learned. Def stay away from this company!!
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ID
#1636811 Review #1636811 is a subjective opinion of poster.
Service
Cheapflightnow Flight Booking
Reason of review
Pricing issue
Preferred solution
Let the company propose a solution

CheapFlightNow - Do not waste your money!!!

1.0
Details
Zero stars or minus stars all around!! DO NOT TRUST THIS COMPANY !!!This company took my money and rebooked my tickets at drastically different times and then there is no one able to deal with it when you call, they have to call you back within 24 hrs?? not to mention, I am leaving in 4 days. They changed my evening flight to morning - my kids are in school and I am working, the return flight was changed to one that gets in after midnight?? again, uh, I have kids and they are in school! Do NOT TRUST THEM unless you dont mind wasting money!!
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ID
#1672399 Review #1672399 is a subjective opinion of poster.
Service
Cheapflightnow Flight Booking
Pros
  • Non
  • No pros
  • Fake promotion
Cons
  • False advertising
  • False advertizing and customer service
  • Took my money and changed my flights later
Reason of review
Order processing issue
Loss
$2000
Preferred solution
I want the flights I booked or what it will now cost to book flights at this late date!!
1.0
Details
Ordered tickets through their company and was given a confirmation number. The email said that another email would follow from Southwest Airlines. Next day, CHeapFlightsNow sent "urgent" email stating that my credit card company had declined the charge for the tickets,...
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ID
#1668913 Review #1668913 is a subjective opinion of poster.
Cons
  • False advertising and customer service
  • Bait and switch and story changed 3times
  • Confirmed booking cancelled without reason
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution

CheapFlightNow - Computer glitch

2.5
Details
The names came from my friend and I came mixed up, to last names for me and my middle name for her. I call to bring to their attention the problem, the wanted to charge us $400.00 to do the change. Called KLM, and they arrange to do the change on their end, so even the names were wrong on the tickets at the counter they would have the real names, FOR FREE! Angry
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ID
#1653355 Review #1653355 is a subjective opinion of poster.
Location
Magog, Quebec
1.5
Details
My common law partner purchased a flight for her and our son from Halifax to Montreal for $313.27 and received confirmation that she was on the flight and the credit card was charged. 4 days later she received an email saying that this flight was no longer available at...
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ID
#1546486 Review #1546486 is a subjective opinion of poster.
Service
Cheapflightnow Customer Care
Cons
  • Took my money before seat confirmed on airline
  • I had to cover cancellation fees by the airline
Reason of review
Return, Exchange or Cancellation Policy
Loss
$9
Preferred solution
Full refund

CheapFlightNow - Never wanted to honour the price CAD$

1.4
Details
I booked a flight based on a price showed in CAD$ and Ive been charged so much more. They never wanted to honour the price showed!
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ID
#1544500 Review #1544500 is a subjective opinion of poster.

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I found them online when i was browsing for cheap fares.I booked airticket with them last week as the fares was 75$ cheaper than other sites. They gave me a reservation code as soon as i booked the ticket. I was waiting for my confirmation & e ticket but i didn't...
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1 comment
Anonymous
#1672502

I had the same issue. Told me the card was declined because the airline went up on the rate while booking.

But when I called the airline the rate was still the same and this was on the day after booking. On top of that the airline had no reservation for me.

I was able to cancel because it was still within the 24 hr time frame. Yes I cancelled immediately!

ID
#1494130 Review #1494130 is a subjective opinion of poster.
Service
Cheapflightnow Flight Booking

CheapFlightNow - Robbed us

1.0
Details
the company charged us 250 $ to correct name issue and then it wasnot fixed we paid another 100$ to fix it withe original air lines and they cancelled two tickets after confirming the reservation for 5000$ the worst of the worst no one should try booking any thing with this rubbish we are nearly lost 5000$ of the tickets spend 4 days till our flight calling them every day to fix the issue
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ID
#1442557 Review #1442557 is a subjective opinion of poster.
Service
Cheapflightnow Flight Booking
Cons
  • Confirmed booking cancelled without reason
Reason of review
Poor customer service
Loss
$350
Preferred solution
Full refund
Do not use this company to book your flight! We hadn’t realized our flight tickets didn’t have our middle name on them but our passports did! 2 weeks before our flight we called cheapfaresnow to add our middle name to the booking and they gave me 3 different fees over...
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ID
#1442225 Review #1442225 is a subjective opinion of poster.
Location
Toronto, Ontario

CheapFlightNow - Not reliable. Don’t do it

This company is not a reliable entity. The company is licensed as ;: 1701 E Woodfield Rd 421 Schaumburg 465 W Dominion Drive Unit 101, Wood Dale IL Travelsaverguru one is C532, NEW SABZI MANDI, AZADPUR, NEW DELHI - 110034. Their real name is travel gurus out of New Delhi. They will take your money. They have a bad habit of not providing services. Fllights get cancelled . Then they blatantly lie and do not refund your money. Do not buy from this New Delhi company, buy form the airlines directly.
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ID
#1436528 Review #1436528 is a subjective opinion of poster.
Location
Highlands Ranch, Colorado

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CheapFlightNow - Website very misleading

1.0
Details
I went to purchase a ticket and realized the site had changed the city of my destination. Called the 1800 number. I got agents with thick accents. So I kept calling until I got one I could actually understand. Talked to a guy and he wanted to argue that the website gives you nearby airport. I explained I didn't want a nearby. I wanted the city I put in then he said the 2 cities we're only 5 miles from one another which is still and hour away. I just gave up and hung. Millions of other websites to choose from and they will never get my business. So just warning anyone wanting to do business with them. Buyer BEWARE!!!
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1 comment
Anonymous
#1599600

Advice : stop trying to cheap out with these lousy 3rd party ticket outfits. Stay with the original issuer - in this case the carrier - and remember that rule when buying sports or entertainment tickets as well. Pay peanuts - get monkeys.

ID
#1403452 Review #1403452 is a subjective opinion of poster.
Location
Provo, Utah
Service
Cheapflightnow Customer Care

CheapFlightNow - Charged credit card, couldn't deliver flight as offered!

Found this on FB,offered me a cheaper price for a R/T Ticket they didn't follow through.
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ID
#1391981 Review #1391981 is a subjective opinion of poster.
Location
Mckinney, Texas
Service
Cheapflightnow Flight Booking
These are a bunch of losers from India taking advantage of innocent people. They give you a 24hr cancel guarantee prior to purchase, then refuse to refund you an hour later stating, "no refund, you should have read your confirmation email." I told the idiot that i...
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ID
#1362186 Review #1362186 is a subjective opinion of poster.
Location
Oceanside, California
Service
Cheapflightnow Flight Booking

CheapFlightNow - Horrible experience with this agency

1.2
Details
I book flight with this company for my whole family. On the website the price was cheaper so I book it then they called me back to tell me they couldn’t confirm this price so they offered me a different more expensive price. Our flight was delayed twice so we couldn’t make to our connecting flight. I called the company who booked this flight and every time I will explain the situation to them they were hanging up on me. So I spoke to Carlos who hanged up on me then Steven who hanged up on me and there was 2 more who I spoke to who hang up on me. Would never book through this site again. But I am planning on calling their supervisor to get answers.
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1 comment
Anonymous
#1559761

It’s very bad company. I booked it online with good deal then I called back to change another day, they charged me 100$ with the longer flight.

I have to wait about 12 hours in transit. Then they changed my flight schedule 2 times with different hours. I have to confirm that otherwise with no refurn.

Never buy ticket on this website again. Very bad customer service.

ID
#1340456 Review #1340456 is a subjective opinion of poster.
Service
Cheapflightnow Customer Care
Reason of review
Poor customer service

CheapFlightNow - Horrible!!

We booked through them Wednesday-they charged our credit card and when I tried to check in for our flight-it said no reservation found. They told us that spirit wouldn’t accept the price but would allow it for Monday but they never even emailed or called us to let us know this...absolutely unbelievable. We are now completely out for 2 nights in Los Angeles!
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ID
#1339393 Review #1339393 is a subjective opinion of poster.
Service
Cheapflightnow Flight Booking

CheapFlightNow - VERY BAD SERVICE! HORRIBLE! TERRIBLE! DONT BUY NEVER HERE

1.0
Details
Customer service very VERY BAD, HORRIBLE, ABSURD!!!! TERRIBLE. The Most horrible web site ever!!! Never buy with them is the Worse web site and agency in the world. The Comunicacion is also terrible!!! The persons who speak in spanish, talk very very bad spanish, they dont undestand nothing and I dont undestand that they speak. And you have to wait in each call about one hour. And then another hour more Waiting. All the time lost the calls. They say Any and if you lost the call and call again another person say all different, they exchange all the time that they say and the Prices than they give you are all the time differents. Each one Say Any thing different. Very bad service. DONT BUY TICKET HERE. DONT BUY TICKETS WITH THIS AGENCY. I explain you all my experiencia below: have 2 reservations : I called the 23 of June all day, and the Comunicacion is also terrible!!! The persons who speak in spanish, talk very very bad spanish, they dont undestand nothing and I dont undestand that they speak. Is terrible. Besides the Comunicacion is very bad, nobody answer, nobody atend the Call, I called today all the day, and When I was waiting in the phone about 30 minutes the call was down. Is horrible all about you. I needed today to exchange all the day Any date about the reservations that we have but was impossible!!! I repeat: I called all the day, I spoke with 2 or 3 persons very difficult for the bad spanish of them and when I was in the phone about 30 or 40 minutes the call was losing. I wanted to exchange the date of our trip without pay penalitation but I couldnot. I was spoking with somebody for that but the call was losing, it was still in the time of 24 hours for any exchange without pay but I COULDNOT!!!!! THE CALL WAS DOWN!!! I LOST THE CALL. Them I tríed again, the call was again about 40 minutes and the person who answered me told me: Im sorry, you have to pay a penalti because Now is more than 24 hours. Really??????? That is terrible!!! The customer service un your company is the more bad thing in the World. Never in my life I again buy anything with you!!!! The person told me that besides I had to pay different for the ticket, and id you see un your web Page the price in the other days that we want yo exchanges the date is cheaper than the we bought. So all is terrible with you. You can see Below with the dates that we want to exchange, the price is cheaper than the other that we bought. And besides I couldnot do the exchange because when I called was ok the hours, less than 24 hours but the call was lost. Them i called again and after 40 minutes in the phone the person told me: you cant do anything because now is more than 24 hours, you have to pay penalti of 200 Dollars for each one. Really???! The fault was mine???? You service is terrible but the problem is from the client??!! Whats horror !!!!!! Very very bad. Never in my life I again buy with you. Never in my life. See below the rates with the other dates that we wanted ti exchange. Today they are cheaper and your customer service persons say that I have to pay for the difference in the rate. Crazy!!! All about you is terrible!!!! I called again after all of this because still I was thinking in changes the dates, again more than one Hour each call, them another one hour waiting, this happenned 4 times a day. Finally I spoke with Two persons and they changed all again. They gave me other Prices differents, they changed the penalti, and each one told me all differenr. I showed them than the price in the web Page was cheaper so they could not charge me Any different in the price of the ticket but they exchange all, all the time. Is crazy and absurd all that happen with them. Very bad service. Never buy with them . Sandra Botero Diseño y Tejido de Punto www.sandrabotero.com Cel: 320-4491888 Sandra Botero Diseño y Tejido de Punto www.sandrabotero.com Cel: 320-4491888
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ID
#1324077 Review #1324077 is a subjective opinion of poster.
Location
Fort Lauderdale, Florida
Service
Cheapflightnow Flight Booking
Reason of review
Order processing issue